IT Asset Support Specialist - Remote in Bali (Canggu, Ubud, Denpasar & Surrounding Areas)

Are you a detail-oriented IT professional with a passion for asset management and technical support? UNIJOBS INTERNATIONAL MANPOWER is seeking an IT Asset Support Specialist to join our dynamic team remotely in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua). In this role, you will be responsible for managing and maintaining our company's IT assets, ensuring their optimal performance and security. You will work closely with our team to troubleshoot technical issues, provide technical support, and ensure our IT infrastructure is up-to-date and secure.

UNIJOBS INTERNATIONAL MANPOWER is a leading manpower solutions provider, specializing in connecting skilled professionals with opportunities in various industries. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and building long-term relationships with our clients and employees.

As an IT Asset Support Specialist, you will use tools like ServiceNow, Jira, and Microsoft Intune to manage and track IT assets. You will also collaborate with our IT team to implement and maintain security protocols, ensuring our data is protected at all times. This is a remote position, offering flexibility and the opportunity to work from the comfort of your home in Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain IT assets, including hardware, software, and network equipment.
• Provide technical support to employees, troubleshooting issues and resolving problems.
• Monitor and maintain IT infrastructure, ensuring optimal performance and uptime.
• Implement and maintain security protocols to protect company data and systems.
• Track and manage IT asset lifecycle, from acquisition to disposal.
• Collaborate with IT team to ensure smooth operation of IT systems and networks.
• Stay updated with the latest IT trends and technologies, and recommend improvements.
• Provide training and support to employees on IT tools and systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT asset management and technical support.
• Familiarity with IT asset management tools like ServiceNow, Jira, and Microsoft Intune.
• Knowledge of network protocols, operating systems, and hardware components.
• Experience with security protocols and best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work remotely and manage time effectively.

🛠️ Keahlian

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